Terms and Conditions

 

 

Masters Group LLC, DBA Bible Expeditions, 5790 Prairie Ridge Drive, Shoreview, MN 55126, (651) 334-7242, (“Travel Agent”) is an intermediary (“Booking Agent”) that arranges tour packages to Israel for its Clients. You as the Client, (Individually or collectively referred to as (“Client”), desires to hire the Travel Agent to put a tour package together for Client trip to Israel. Client agrees to the following Terms and Conditions hereinafter referred to as (“Agreement”).

 

  1. Products and Services. Travel Agent makes booking arrangements through tour operators, airlines, local guides, hotels, restaurants, sightseeing packages and/or other service providers (“Suppliers”). Client understands and agrees that the content and software on the Travel Agent’s website are owned by the Travel Agent and Client’s use of such software and content is subject to the terms and conditions of the software and website. Travel Agent’s website is www.bibleexpeditions.com.

 

    1. Travel Agent is a Booking Agent for products and services that are not directly supplied by Travel Agent. The Supplier provides the products and services to the Client. The Travel Agent is a booking agent for the Supplier who provides the products and services, including but not limited to airline bookings, guide services, transportation services, hotel accommodations, meals, and sightseeing. Travel Agent is not a co-vendor, owner, or employee of the Supplier’s.

 

    1. All airline tickets are subject to supplemental price increases that may be imposed after the date of purchase. All post-purchase price increases may be applied due to additional costs imposed by a Supplier or government. Client may be charged additional sums by the Travel Agent to off-set increased fees, including but not limited to fuel charges, taxes, fluctuations in foreign exchange rates, strikes, shortages and other unforeseen events. Client consents to any post-purchase price increases and authorizes Travel Agent to charge my credit card or invoice Client for such additional amounts.

 

  1. Deposits and Payments. Any deposits by Client to Travel Agent are non-refundable. Client understands that payment of a deposit allows Travel Agent to hold a reservation for a Client but it does not guarantee a price. The price, subject to any post-purchase price increases, can only be determined once Travel Agent receives full payment and all other travel documents have been issued, subject to the terms and conditions of the Suppliers. Travel Agent will advise Client of the date when full payment is required. Upon Client supplying Travel Agent their payment information, Client is authorizing Travel Agent to make payment(s) to the Supplier(s). Travel Agent reserves the right to refuse personal checks as a method of Client’s payment. After full payment by Client, the terms and conditions of the contract between Supplier and Travel Agent may permit the Supplier to increase the cost of the products and services. If Travel Agent is acting as Client’s Booking Agent then Travel Agent will notify Client of the post-purchase price increase and Client authorizes Travel Agent to pay the post-purchase price increase and authorizes Travel Agent to charge Client’s Credit Card or invoice Client for the post-purchase price increase. Client acknowledges and agrees that changes in transportation costs, including but not limited to fuel, taxes, fees, exchange rate fluctuations, shortages, weather, strike, war, changes in laws, government regulations, and other unforeseen events means that the price for Client’s tour package may change after Client pays in full.

 

  1. Documentation. Travel Agent prefers to send documents to Client electronically. Travel Agent reserves the right to charge an administration fee should Client request that paper copy of documents be sent to Client.

 

  1. Cancelations and Changes. Travel Agent’s contract with the Supplier may allow the Supplier to cancel or amend Travel Agent’s bookings. If the Travel Agent is Client’s Booking Agent then Travel Agent will use its best efforts to inform Client of any significant changes once Travel Agent becomes aware of such change if there is time before Client’s departure. Client agrees Travel Agent is not liable for any changes or costs incurred that may result due to such changes. Subject to the Supplier’s terms and conditions, Client will have the choice of accepting the change or arrangement, or accepting an offer of alternative travel arrangements if one is made available by the Supplier, or canceling Client’s arrangements and receiving any applicable refund provided by Supplier. Travel Agent does not guarantee any refunds will apply.

 

If Client booked a flight and Travel Agent is notified of a significant change by Client’s airline prior to Client leaving the United States of America, Travel Agent will contact Client by e-mail. It is Client’s responsibility to provide an e-mail to Travel Agent that Client regularly checks. Client shall check for messages before Client leaves. Client acknowledges that Travel Agent has no control over the airline schedule. If the airline changes the airfare or travel times and dates then Travel Agent is not liable for any costs that may result from any airline changes.

 

After Client has left the United States of America, it is the Client’s responsibility to check with the airline to determine if any flights Client has confirmed are operating on schedule. Travel Agent advises Client to check with the airline at least 72 hours before the scheduled departure of each flight. Client has been advised that some airlines mandate the Client to confirm with them the Client’s intention to fly.

 

Sightseeing is included according to the itinerary provided. All locations are subject to change without notice; though efforts will be made to insure all locations are kept. Travel Agent reserves the right to cancel any tour, substitute any hotels and make such alterations in tour itineraries as may be necessary or desirable for the convenience of the parties and the proper carrying out of the Tour(s). Travel Agent reserves the right to decline any person as a member of the tour. In the event this happens, any additional costs shall be Client’s responsibility.

 

 

  1. Client’s Representations and Warranty

 

    1. Client Accepts Agreement. Client agrees to be bound by this Agreement and any additional terms and conditions of any Supplier. Client agrees on his, her, or its behalf as well as on the behalf of anyone Client represents, to comply with all such terms and conditions including payment of all amounts when due. Client agrees that any violation of the terms of this Agreement may result in: 1) Cancelation of Client’s reservation or purchase; 2) Client’s forfeiture of all monies paid; 3) Client being denied access to the Supplier’s products and services; and 4) Travel Agent’s right to charge Clients account for any charges or costs incurred by Travel Agent as a result of such violation.

 

Client represents and warrants that: 1) Client is of sufficient age to use Travel Agents services; 2) Client is legally authorized to act on behalf of those it represents and accepts the terms and conditions of this agreement on their behalf; and 3) the information supplied by Client or members of Client’s group is true and correct. If Client represents a Group then Client is responsible for informing such other persons of all terms and conditions applicable to their travel arrangements. Client understands that Client is financially responsible for any use of Travel Agent’s services or website by Client and those using Client’s name and account.

 

    1. Changes to Bookings. Where a change requested by Client is permitted and possible, Travel Agent’s standard fee will apply in addition to Supplier charges. Client represents and warrants that all reservation changes are subject to availability and the terms and conditions of the Supplier. Client represents and warrants that it knows that changes in name details are not allowed by many airlines and Suppliers. Client represents and warrants that it knows that most airlines and Suppliers consider a name change a cancellation, and the standard cancellation conditions and charges will apply. Flights must be taken in the sequence they appear on the Client’s ticket or ticket confirmation. If Client plans on not making the flight as booked, Client shall contact the airlines as far as in advance as possible to discuss Client’s options. If Client does not check-in on time for a confirmed reservation, the airline may register client as a “no show”, which could result in extra charges and/or Client’s whole flight itinerary being canceled and/or render Client’s airline ticket void.

 

    1. Cancelation of Client’s Bookings. If Client cancels Client’s arrangements, Client may be entitled to a partial refund, but there is no guarantee of a partial refund. In addition to cancellation terms and conditions of Client’s Supplier(s), Travel Agent’s standard fee will apply as may be outlined on Client’s receipt and booking confirmation. Travel Agent needs to receive from Client, Client’s original voucher before any applicable refund can be considered. If Client decides to cancel arrangements before the balance due date, any deposit paid is non-refundable. Refunds will only be paid to Client once Travel Agent received the funds back from the Supplier(s). Generally, flight tickets cannot be refunded if they are partially used. Travel Agent is not responsible for Suppliers failure to pay a refund. If the reason for Client’s cancellation is covered by Client’s insurance under the terms of Client’s travel insurance policy, Client may be able to reclaim charges through Client’s travel insurance policy.

 

    1. Important Notice Regarding Airline Reservations. If Client arrives at an airline ticket or passenger check-in counter with Client’s confirmed ticket and finds that the airline shows no reservation for Client agrees not to leave the ticket counter. In such case, Client should check their ticket. If the status of the airline ticket shows “ok” for the flight in question then airline policies typically require them to accommodate Client on that flight, or if that is not possible, they must either find Client a substitute flight or pay Client denied boarding compensation. If necessary Client should ask to speak to a supervisor. Travel Agent does not guarantee the airline will accommodate Client on that flight, that the airline will give Client a substitute flight, or pay Client compensation for denied boarding.

 

    1. Client Complaints. If Client has a problem during their travels, Client should inform the direct Supplier immediately. If the Supplier cannot resolve the matter then contact the Travel Agent. If Client fails to timely contact the Travel Agent then the Travel Agent will not be permitted the opportunity to investigate Client’s complaint and attempt to resolve any error while Client is on travel and this may affect and limits Client’s rights under this Agreement.

 

    1. Travel Documents and Destinations. It is Client’s responsibility to ensure all of the details on Client’s travel documents are correct and to immediately bring to the Travel Agents attention any errors or discrepancies. It is not always possible to replace lost or stolen travel documents so Client shall put the travel documents in a safe place. Prior to any international travel, Travel Agent has advised Client to review any United States of America government prohibitions, warnings, and advisories of Client’s destination. Travel Agent does not represent that travel to any destination is safe or without risk. Client will not permit the use of Travel Agent’s services or website by anyone who resides or is staying in a country for which use is prohibited under U.S. laws and regulations.

 

    1. Passport, Visa and Immigration Requirements. It is Client’s responsibility to fulfill the passport, visa and other immigration requirements applicable to Client’s itinerary. Client should confirm these with the relevant embassies and/or consulates. Travel Agent does not accept any responsibility in the case of Client being unable to travel due to not complying with any such requirements. Client is required to carry a valid International Student ID, and International Youth ID or an International Teacher ID card if Client is traveling on a special student/youth/teacher ticket. It is Client’s responsibility to verify this with the Travel Agency. Client shall follow the laws in the countries it Travels to.

 

    1. Insurance. Travel Insurance is a vital part of Client’s arrangements. Travel Agent has advised Client to purchase adequate travel insurance throughout the duration of Client’s travel.

 

    1. Travel Advice and Vaccinations. Client shall refer to the advice on the U.S. Department of State at travel.state.gov for all countries Client plans to visit. Vaccinations may be required for some or all the countries Client’s plan to visit. It is Client’s responsibility to ensure Client has arranged to have all required vaccinations.

 

    1. Airline use of Insecticide Spray. Some countries require insecticide spray of the aircraft prior to the flight or while Client is in the aircraft. Federal law requires that Travel Agent refer Client to the Department of Transportation’s Disinfection information Page or their website at the time of the booking for further information. https://www.transportation.gov/airconsumer/spray.

 

    1. Hazardous Material Disclosure. Federal law forbids the carriage of hazardous materials aboard an aircraft in Client’s luggage or on Client’s person. A violation can result in five years of imprisonment and penalties of $250,000 or more. 49 U.S.C. § 5124. Hazardous materials includes explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. This includes, but is not limited to paints, liquid fluid, fireworks, tear gas, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medical and toilet articles carried in Client’s luggage and certain smoking materials carried on Client’s person. For further information review the information found at TSA’s prohibited webpage at https://www.tsa.gov/travel/security-screening/whatcanibring/all.

 

    1. Use of Travel Agent Services and Website. Client agrees that Client will use Travel Agent’s services and website to make legitimate reservations or purchases and shall not make speculative, false or fraudulent reservations or reservations in anticipation of demand. Client will only use Travel Agent’s website and services in compliance with all state and federal laws and regulations. Without Travel Agent’s prior written permission, Client may not: 1) access, monitor, or copy the content or information on Travel Agent’s website using any “robot”, “spider” or other automated or manual device or program; 2) deep link to any portion of Travel Agent’s website; or 3) “frame” or incorporate any portion of the Travel Agent’s website into any other website. Travel Agent’s website may contain a link to a Supplier for convenience only. Client shall take precautions to ensure that whatever links Client access are free of viruses, worms, Trojan horses or other destructive mechanisms. The existence of these links does not imply that Travel Agent endorses such websites or any of the website’s content. Travel Agent is not responsible for such website or content of any data privacy practices of such websites.

 

    1. This is not a Membership Travel Contract. Client represents that Client is not a Membership Travel Operator as defined by Minn. Stat. § 325G.50-51 et. seq. Travel Agent is not a Member Travel Operator as defined by Minn. Stat. § 325G.50-51 et. seq.

 

    1. Indemnifications. Client agrees to indemnify Travel Agent, its owners, officers, governors, directors, members, agents, employees, affiliates, and any of Travel Agent’s Suppliers, from and against any claims, causes of action, demands, losses, costs, expenses, disbursements, including the Travel Agency’s reasonable attorney’s fees and costs, accounting fees, brought by Client or any third parties as a result of: 1) Client’s breach of this Agreement, breach of any Supplier Agreement; any false statements related to Clients representations including Client not being a membership Travel Operator, 2) Client’s violation(s) of any law or regulation, or rights of any third party; or 3) the use of Travel Agent’s website.

 

    1. Privacy Policy. Client consents to Travel Agents processing and sharing of personal information about Client and other members of Client’s party that Client has provided Travel Agent in accordance with the terms and purposes set forth in Travel Agent’s privacy policy. Client represents that Client has read and agrees to the terms of Travel Agent’s privacy policy, which is found on Travel Agent’s website.

 

  1. Disclaimer of Warranty and Disclaimer of Liability. FOR THE AVOIDANCE OF DOUBT, REFERENCES HEREIN TO “US” “WE” AND “OUR” SHALL INCLUDE TRAVEL AGENT AND IT ALSO REFERS TO OUR AFFILIATES, EMPLOYEES, OWNERS, GOVERNORS, OFFICERS, AND MEMBERS. THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED BY TRAVEL AGENT OR TRAVEL AGENT’S SUPPLIERS OR PUBLISHED ON TRAVEL AGENT’S WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. TRAVEL AGENT DOES NOT GUARANTEE THE ACCURACY AND DISCLAIMS ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO SUCH INFORMATION THAT APPEARS ON TRAVEL AGENT’S WEBSITE. TRAVEL AGENT EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON TRAVEL AGENT’S WEBSITE AND/OR PENDING RESERVATION AT THE CORRECT PRICE OR TRAVEL AGENT WILL CANCEL CLIENT’S RESERVATION.

 

ANY RATINGS FOR SUPPLIERS ARE INTENDED ONLY AS GENERAL GUIDELINES, AND TRAVEL AGENT DOES NOT GUARANTEE THE ACCURACY OF THE RATINGS. TRAVEL AGENT MAKES NO GUARANTEE ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. TRAVEL AGENT MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PROVIDED BY TRAVEL AGENT OR CONTAINED ON TRAVEL AGENT'S WEBSITE FOR ANY PURPOSES. THE INCLUSION OR OFFERING OF ANY PRODUCT OR SERVICES BY TRAVEL AGENT DOES NOT CONSTITUTE TRAVEL AGENT’S ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCT OR SERVICE. ALL SUCH SOFTWARE PRODUCTS, AND SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TRAVEL AGENT DISCLAIMS ALL WARRANTIES THAT TRAVEL AGENT’S WEBSITE, IT’S SERVERS OR ANY E-MAIL SENT FROM TRAVEL AGENT OR TRAVEL AGENT’S SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TRAVEL AGENT HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE, PURPOSE, TITLE AND NONINFRINGEMENT.

 

THE CARRIERS, HOTELS, AIRLINES, TOUR AGENCIES, AND OTHER SUPPLIERS PROVIDING SERVICES OR PRODUCTS ARE NOT AGENTS OR EMPOYEES OF TRAVEL AGENT. TRAVEL AGENT IS NOT LIABLE FOR ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIER OR ANY PERONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. TRAVEL AGENT HAS NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, DETENTION, ANNOYANCE, QUARANTINE, THEFTS, PILFERAGES, DISEASES, CIVIL DISTURBANCES, TERRORISM, GOVERNMENT RESTRICTION, REGULATIONS, DISCREPENCIES, CHANGES OR OTHER CAUSE BEYOND TRAVEL AGENT’S CONTROL, AND TRAVEL AGENT HAS NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENT OR AUTHORITY OR AIRLINE OR SUPPLIER. CLIENT VOLUNTARILY ASSUMES THE RISK INVOLVED IN SUCH TRAVEL.

 

IN NO EVENT SHALL TRAVEL AGENT BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH CLIENT’S ACCESS TO, DISPLAY OF OR USE OF TRAVEL AGENT’S WEBSITE, OR TRAVEL AGENT’S SERVICES OR WITH DELAY OR INABILITY TO ACCESS, DISPLAY OR USE TRAVEL AGENT’S WEBSITE WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF TRAVEL AGENT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

IF, DESPITE THE LIMITATION ABOVE, TRAVEL AGENT IS FOUND LIABLE FOR ANY LOSS OR DAMAGE WHICH ARISES OUT OF OR IN ANY WAY CONNECTED WITH ANY OF THE OCCURANCES DESCRIBED ABOVE, THEN TRAVEL AGENT’S LIABILITY WILL IN NO EVENT EXCEED, IN THE AGGREGATE, THE GREATER OF: (A) THE SERVICE FEES CLIENT PAID TO TRAVEL AGENT IN CONNECTION WITH SUCH TRANSACTION(S) ON THE WEBSITE; OR (B) ONE-HUNDRED DOLLARS ($100 US DOLLARS).

 

THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATION SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

 

  1. General Provisions. Travel Agent is an Independent Contractor and is not in a partnership, joint venture or other employment relationship with Client or Travel Agent’s Suppliers. Travel Agent reserves the right at any time to modify this Agreement without prior notice to Client. Please refer to the Travel Agent’s website from time to time to review the most current version of the Agreement. Client’s continued access and use of Travel Agent’s website or services signifies Client’s acceptance of the modifications to this Agreement. Client may not assign Client’s rights or obligations under this Agreement to any third party. Travel Agent may terminate this Agreement at any time for any reason, and such termination shall not affect any right to relief to which Travel Agent is entitled at law or in equity. This Agreement is governed by the laws of the State of Minnesota. The parties consent to the jurisdiction of Minnesota State court for any claims between the parties to be venued in Ramsey County.

 

  1. GOVERNING LAW/CHOICE OF FORUM. This Agreement shall be governed by and construed and enforced in accordance with the laws of Minnesota, without giving effect to the conflict of laws principles. Any disputes arising out of this Agreement shall be determined in a Ramsey County, Minnesota District Court.

 

  1. WAIVER. The waiver by Travel Agent of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach by Client.

 

  1. NOTICE. Any written notice required or permitted to be given under this Agreement shall be given personally to Travel Agent or sent by mail in a form that enables the sender to obtain evidence of receipt to the addresses below or such other address provided by the Travel Agent.

 

To Travel Agent:
Masters Group LLC dba
Bible Expeditions
5790 Prairie Ridge Drive
Shoreview, MN 55126